RETURN AND EXCHANGE POLICY

RETURN AND EXCHANGE POLICY

Returning Online Orders

*ALL RETURNS MUST BE SENT BACK WITHIN 5 WORKING DAYS (MALAYSIA) / 10 WORKING DAYS (OUTSIDE MALAYSIA)

MAGlifestyle provides returns for all items *except Best Buy/Sale/Discounted items 

  • Items must be in its original condition (tags intact, unworn, unwashed and unaltered). 
  • Exchanges for articles which do not meet all mentioned conditions will be duly declined.
  • All returns must include the INVOICE SLIP. If you lose your invoice slip, you may find and reprint it in your Account info.
  • The Return department will get back to you once a return item is received by us and we will email you your credit voucher once the item is received. This normally takes 2- 3 working days.
  • All returns which do not meet the above-mentioned criteria’s will be strictly declined and forfeited. 

 

Return Shipping costs will borne by Buyer

Exchange Shipping costs will borne by Buyer

International Shipping cost will borne by Buyer

 

The return parcel is under customers’ responsibility and MAGlifestyle is not liable for any lost return parcel/ additional taxes incurred for return parcels.

 

Please return your items to the address below:

MAGlifestyle Return
55A, Jalan Jejaka 2, Taman Maluri, Cheras 55100 Kuala Lumpur, Malaysia

 

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