Return and Exchange Policy
Returning Online Orders
*ALL RETURNS MUST BE SENT BACK WITHIN 5 WORKING DAYS (MALAYSIA) / 10 WORKING DAYS (OUTSIDE MALAYSIA)
MAGlifestyle provides returns for all items *except Best Buy/Sale/Discounted items
- Items must be in its original condition (tags intact, unworn, unwashed and unaltered).
- Exchanges for articles which do not meet all mentioned conditions will be duly declined.
- All returns must include the INVOICE SLIP. If you lose your invoice slip, you may find and reprint it in your Account info.
- The Return department will get back to you once a return item is received by us and we will email you your credit voucher once the item is received. This normally takes 2- 3 working days.
- All returns which do not meet the above-mentioned criteria’s will be strictly declined and forfeited.
Return Shipping costs will borne by Buyer
Exchange Shipping costs will borne by Buyer
International Shipping cost will borne by Buyer
* The return parcel is under customers’ responsibility and MAGlifestyle is not liable for any lost return parcel/ additional taxes incurred for return parcels.
Please return your items to the address below:
55A, Jalan Jejaka 2, Taman Maluri, Cheras 55100 Kuala Lumpur, Malaysia